What's the shipping charge?
For US domestic
.We charge $6.5 flat rate for ground shipping on all orders
Will vary by destination and will be set by our shipping & logistics partner Amazon FBA
How can I receive FREE shipping?
When you buy over US$50 (more like 2 product purchases), we provide FREE shipping for US domestic shipments. And time-to-time, we do provide FREE shipping for ALL purchases on special events & promotions - so SIGN-UP for our newsletter to stay up-to-date
As we partner with Amazon, please check your Amazon membership status for cheaper shipping options, otherwise, we only provide FREE shipping for international purchases above US$125
* we do NOT cover customs & duties for respective shipping destinations
How long? Sales-Tax? Damaged on Arrival?
For US domestic orders, expect about 2-5 days to receive your shipment after order has been processed. For International, please refer to respective shipping guides on rates & time upon order process
It is required to take sales-tax in various states throughout the US - if it's mandated to be collected in your state, it will be calculated at your order check-out
If your product arrived damaged, first we are sorry for that.
First, save the box & products. And reach out to us at firstname.lastname@example.org ASAP.
Please also provide photos of the issue and as many details as possible so that we can look into this for you - we are not responsible for orders that are damaged during transit.