returns & exchanges

You may return or exchange eligible items by mail within 20 days of the original shipment date for a full refund or store credit (minus applicable original order shipping fees) :

1

Checks & Remarks

To receive a refund, you must have purchased directly from Nectar du Monde.

Unfortunately, we cannot receive returns or process exchanges on excessively used products.

 We reserve the right to terminate, modify or change this policy at any time.

2

Let us know

Email returns@nectardumonde.com with your order number (and name and address) and any items that you would like to exchange.


3

Send to us

Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment

4

Get refund or credit

Applicable store credit in the amount of your original purchase will be issued or your replacement item will be shipped upon arrival of your original purchase (limit 1 per original order). 

We will send you a confirmation via email. Please allow 7-10 business days for your return to arrive at our returns center. Original shipping and handling charges are not refundable.